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CFR

What is it? Call failure rate (CFR) is a statistical measure commonly used in assessing Internet service providers (Internet service provider) or any network provider. The call failure rate is the percentage of calls to an ISP or network provider that fail to get through. Companies can measure the CFR for their own employees who dial in for access to the companys network. Rating companies report on the CFRs for major ISPs like AOL, Ameritech, and Mindspring.

Added By: Gabrielle

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